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Customer Service Representative


Description: 

Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems.

Job Duties:

  • •Attracts potential customers by answering product and service questions; suggesting information about other products      and services.
  • •Opens customer accounts by recording account information.
  • •Maintains customer records by updating account information.
  • •Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;    selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to  ensure resolution.
  • •Maintains financial accounts by processing customer adjustments.
  • •Recommends potential products or services to management by collecting customer information and analyzing customer    needs.
  • •Prepares product or service reports by collecting and analyzing customer information.
  • •Contributes to team effort by accomplishing related results as needed.
•Skills/Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge,    Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.


Email resume with cover letter to: info@niditec.com

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Albuquerque NM
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Anaheim
​CA
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Denver,
​CO
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Farmington 
​UT
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Contact Us
Tel: 714.777.9323
Fax: 714.844.9101
Email: info@niditec.com

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Copyright © 2019 Nidi Tec Inc
  • Home
  • About Us
  • Products
    • Cabinet
    • Granite
    • Landscape
    • Luxury Vinyl Plank (LVP)
    • Mosaics >
      • Glass Mosaics
      • Metal Mosaics
      • Peel and Stick
      • Stone Mosaics
    • Sinks
    • Slabs >
      • Granite
      • Quartz
    • Slate >
      • Honed
      • Gauged
      • Pattern
  • New Products
  • SPECIALS
  • Contact Us